(me): Hi, I need a cab, can you send one?
(operator #1): Where are you?
(me): I'm at the service center at the 401 just before Kingston, so west of Kingston.
(operator #1): You're where?
(me): At the service center at the 401, as you head from Toronto into Kingston.
(operator #1): I don't know where that is...
(me): You don't know where that is?!? On the 401, west of Kingston, before the first exit?!?
(operator #1): No, I'm going to have to transfer you, hold on...
(operator #2): <insert cab company name here>, can I help you?
(me): I need a cab, I'm at the service center at the 401 just outside of Kingston?
(operator #2): What's the address there?
(me): Uh, there doesn't seem to be one, you can't miss it, it's at the 401?
(operator #2): I don't understand, is that near Division Street? Montreal St?
(me): No, it's before the first interchange in Kingston, west of Kingston, on the 401!!!
(operator #2): So there's no address?
